Original topic:

samsung galaxy A50

(Topic created on: 04-20-2020 03:31 PM)
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Rajput0105
Active Level 1
Options
Delhi
After updating one ui 2.0 version in my Samsung gakaxy aA50. One problem issue my phone is heating up how to fix it .no SECURITY patch for april month for software update
3 Comments
HiteshRaghav
Active Level 4
Delhi
when u update ur phone bro
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Rajput0105
Active Level 1
Delhi
in march month arounf 15 ya 16
cs_member9
Active Level 7
Delhi

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

  1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.
  2. Check charging: settings> Battery > Please tap on 3dots (more option) at the top right hand side> please select settings> enable fast cable charging.

 

For further details please  click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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