Original topic:

samsung M31

(Topic created on: 08-06-2020 12:05 PM)
245 Views
chauhanankit
Active Level 1
Options
Delhi
Who made this amazing  phone 

Start Heating after use of 15 days.
Not using any application  
Still I heard g .
Battery life 12 hr only 
While using 6000 mah battry
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9 Comments
veer
Expert Level 5
Delhi
give error feedback to Samsung not panic some problem heating issues battery drain some sloved via software update wait
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chauhanankit
Active Level 1
Delhi
wahan I update software .
battry life is 10 to 13 hout
normal use .
not gaming video
normal calling .
its heating .
wasted my 17000 rupees on trust of samsung.

it is better to buy chinees phone at this price .
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veer
Expert Level 5
Delhi
relly samsung understand problem wait for next month update also this all issue send feedback to samung
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chauhanankit
Active Level 1
Delhi
electronic waste .

low cost material.
cheep phone at higher Cost.
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veer
Expert Level 5
Delhi
i agreed but not Chinese phone and samsung one the best company so not painc brother
chauhanankit
Active Level 1
Delhi
I know I have used
Samsung On next.
as compared I purchased this one.
but now I feel that
samsung only do copy No work on R&D.
and No quality inspections.
let see service .
even now all brand give onsite warranty.
if u are with Samsung
u have to waste you 10 day to run behind service centre.
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cs-member13
Expert Level 4
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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sanidhya4485
Active Level 3
Delhi
return if possible
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sanidhya4485
Active Level 3
Delhi
saying it from experience
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