Original topic:

insta issue

(Topic created on: 07-01-2020 02:29 PM)
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samsungm20s
Active Level 1
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Delhi
Does your insta does not allow you to directly post stories of other posts (problem in samsung m20)
5 Comments
Delhi
Elaborate your concern
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samsungm20s
Active Level 1
Delhi
my Instagram does not have an option of "add this post to your story"
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Delhi
Mine too. Previously option was there?
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samsungm20s
Active Level 1
Delhi
no
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Samsung_Support3
Moderator
Moderator
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Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed Instagram is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

 

You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support