Original topic:

does samsung really care for their old devices?

(Topic created on: 10-10-2018 12:00 PM)
87 Views
vishalboom
Beginner Level 2
Options
Delhi
I am using S9 plus. As samsung allows you to upgrade to new flagship mobile. But why do samsung gives you exchange value so less that you can't even think to upgrade to the new one. Like i bought my s9plus at a price of INR 68000 and when i tried to get the exchange value it was only 21000. A trash amount. Really! As s9plus is the flagship device of samsung and samsung claims it their best one, but why not in exchange value. Really disappointed. So that concludes that when you buy a samsung flagship its the best according to them but when after a few period you try to upgrade to new samsung phone then your flagship is of trash value to the samsung.
4 Comments
TarunMukhija
Active Level 1
Delhi
As per samsung your device will work for one year only and see warranty is also for one year. Rubbish fellows they are.
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admin_
Expert Level 5
Delhi
We would like to inform you that whatever exchange price that has been calculated throughout my galaxy application based on device current performance, which is correct, so please cooperate with our marketing and sales team policy.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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NAzZiR
Expert Level 1
Delhi
Please Guys like this post and share - https://community.samsungmembers.com/en_IN/post?categoryId=10012&postId=394486
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NAzZiR
Expert Level 1
Delhi
👍 👍
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