Original topic:

Samsung pay stopped working after factory reset

(Topic created on: 06-01-2020 04:10 PM)
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GautamTirkha
Active Level 2
Options
Delhi
Today I resetted my Galaxy A51 and after that i am unable to use samsung pay
When i open samsung pay play store page it says device not supported
And if install it from galaxy play store it doesn't work (can't verify)

image
Downloaded from Galaxy store (whenever i tap on get starred blue circle appears and disappears and nothing happens)

image

Playstore page
12 Comments
Delhi
many Samsung app from play store version not supported
download from Galaxy Store
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GautamTirkha
Active Level 2
Delhi
downloaded it from galaxy store too but screen ks strucked at screenshot 1
also before factory reset the app was available on playstore too
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Emmanuel_J12
Moderator
Moderator
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Delhi

Hey if you're still facing the issue, then please raise a ticket on this link:  https://help.content.samsung.com/csweb/main/main.do for further assistance to your query.  

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GautamTirkha
Active Level 2
Delhi
already did that
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Ronny123
Beginner Level 4
Delhi
same problem i am facing right now 😤
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GautamTirkha
Active Level 2
Delhi
bro 1st uninstall the samsung pay , then install samsung pay mini, register on it then uninstall it, finally download full samsung pay, hopefully it should work now. (use galaxy store to download both)
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Ronny123
Beginner Level 4
Delhi
cant install Samsung pay after resetting the phone
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yogi6
Beginner Level 2
Delhi

No , You cannot install Samsung Pay after factory resetting the phone. Due to security reasons factory resetting will uninstall Samsung preloaded payment applications.

Only way to get back Samsung Pay is …. Reach nearest Samsung service center and ask them to install the Samsung pay in your mobile .     That is the only Way!!!!!!!!!!!

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