Original topic:

Samsung j7 nxt

(Topic created on: 01-23-2020 10:47 AM)
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ŔÀØ
Beginner Level 2
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Delhi
Bluetooth problem 
3 Comments
sanu2k
Active Level 8
Delhi
what is the problem??
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go123
Beginner Level 2
Delhi
bluetooth on nahi ho raha hai
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Samsung_Support1
Moderator
Moderator
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Delhi

 

Hi there,

 

Please perform the following steps to resolve the issue:

1- Perform Interactive checks through the Samsung Members app (Samsung Member > Get Help > Interactive checks > Bluetooth).

2- Go to settings > apps > Bluetooth > storage > clear cache.

3- Check the mentioned issue in safe mode.

4- Reset network settings (Settings > General Management > Reset > Reset network settings).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members.

 

 

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