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11-16-2020 05:08 PM in
Delhi, Dear Team
I'm using Samsung Note 9 with updated version of Android 10 & UI 2.5 version, after the bixby update I'm getting issues with my microphone during the call. After clearing the cache and reset process outgoing calls issues got rectified but Incoming calls issues are still there. Now just removed the bixby latest update and disabled it so now there is no issue with my microphone, Please consider this issue and give a bug fix for this issue
Note: - All basic level troubleshoot already done but not fixed
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11-21-2020 10:02 PM in
DelhiDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
