Original topic:

OTG NOT WORKING

(Topic created on: 02-22-2020 09:13 PM)
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atddinesh
Beginner Level 2
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Delhi
Hey I found in most samsung a 50  otg connect not working 
Any help from 
1 Comment
Samsung_Support4
Moderator
Moderator
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Delhi

Hi there,

 

Please perform the following steps to resolve the issue:

1- Use Samsung original OTG cable or try using different OTG with your device.

2- Check by other pen drive.

3- Perform Interactive checks through the Samsung Members Application (Samsung Members > Get Help > Interactive checks > charger/USB).

4- Check the device performance in safe mode.

5- If issue still persists, create data backup and reset the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

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