- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-22-2020 09:13 PM in
Delhi- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
02-25-2020 12:17 PM in
DelhiHi there,
Please perform the following steps to resolve the issue:
1- Use Samsung original OTG cable or try using different OTG with your device.
2- Check by other pen drive.
3- Perform Interactive checks through the Samsung Members Application (Samsung Members > Get Help > Interactive checks > charger/USB).
4- Check the device performance in safe mode.
5- If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members