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09-23-2021 11:02 AM in
Delhi- Mark as New
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09-23-2021 11:45 AM in
DelhiSamsung just doesn't want to resolve or look into this. Its clearly their mistake which occurs right after an update (and will not able to downgrade to an older version even from service centre). The only solution is to replace the motherboard according samsung.
Never choose samsung again.
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09-23-2021 11:55 AM in
DelhiRaise the matter on social media
And send mail using screenshots of 5 to 6 restart issue from community to various news editors and Samsung ceo and service head, if they receive in bulk, the issue will be highlighted
support@gsmarena.com
Mohammad.asif@intoday.com
https://www.fonearena.com/blog/342299/samsung-galaxy-m-series-a-series-auto-restart-freezing-issue.h...
https://www.indiatoday.in/technology/news/story/samsung-galaxy-m-series-and-a-series-users-in-india-...
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09-23-2021 01:16 PM in
DelhiOr
Send Error Reports.
If Your Device In Under Warranty , Don't Late ,
Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.
servicehead.in@samsung.com
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09-27-2021 10:04 PM in
DelhiDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-28-2021 07:05 PM in
Delhi