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05-02-2021 08:48 AM in
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05-02-2021 11:37 AM in
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05-02-2021 12:41 PM in
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05-03-2021 12:07 AM in
Delhi.never faced such issues...
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05-03-2021 02:06 PM in
Delhihello,
I have the S10 lite, but I have never had a problem with the fingerprint scanner, nor the problem you are facing. try to re-register your finger, maybe press a little bit harder on the screen/scanner, so the sunlight won´t affect the readings.
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05-04-2021 11:32 PM in
DelhiDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support