Original topic:

Camera Ghost screen issue in A30s

(Topic created on: 05-29-2020 07:49 PM)
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UP81
Active Level 6
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Delhi
Today  I record  some  video Of  rain   But  My  video   quality of A30s automatically  wrost   Like  a GHOST  black  Sceen    I'll   reset  my   Camera  settings   But   Ghost black display  Prblm  face again  Quality  is  very  bad    This  prblm I'm  Facing  2 days 
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Samsung_Support3
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Moderator
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Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check physical condition of your camera lens.
a) Broken camera lens.
b) Scratchy camera lens.
If found camera lens physical damage( broken or scratchy). Please visit service center.

 

2. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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