A51 Issues with Dolby

[dineshdhamun]

There is NO AUDIO through a Bluetooth/wired headset whenever I choose music and voice here. It only works for movies. 

Can you suggest something?

Thanks in advance.

[Anonymous]

Choose "Auto"

[dineshdhamun]

Still same

[RαʝҽʂԋKυɱαɾ21]

SETTINGS > APPS > CLICK ON 3BARS > ENABLE SHOW SYSTEM APPS >
" SOUND ALIVE "APP [ FIND THIS APP ]
> CLEAR DATA AND CACHE OF THIS APP

AFTER THIS

AGAIN CHECK STILL PROBLEM ???

[Anonymous]

Dolby is meant for wired earphones. Wireless never works

[QKazi]

It works on wireless too.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue: 

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support