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Original topic:

troubleshoot my smart tv

(Topic created on: 05-03-2020 09:52 PM)
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TshepieN
Active Level 1
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Consumer Electronics
hello guys. 
i would like to enquire about smart tv updates for web browser. i bought a tv in 2014, samsung led48 series 6. for the first time i connected it to internet and i am struggling to access any website especially Dstvnow.com, so i would like to enquire as to what could be the cause and if you can assist in this regard. 

1 Solution


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Solution
Maps_sam07
Moderator
Moderator
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Consumer Electronics

Kindly viist the link below to update the software of your TV 

 

https://www.samsung.com/za/support/model/UA48H6200AKXXA/

 

Download the Upgrade file as well as the Guide with steps for the procedure.

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9 Comments
2Pae
Active Level 7
Consumer Electronics
Isn't Dstv now available as an App?
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TshepieN
Active Level 1
Consumer Electronics
it is an app but i have a problem with accessing it on my samsung led48, H6200
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2Pae
Active Level 7
Consumer Electronics
Are you registered to use Dstv now, if not Register on your phone,afterwards there's a code on the TV to access dstv now and you'll enter it on your phone once you have registered in order to login in your TV.
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TshepieN
Active Level 1
Consumer Electronics
yes, i am registered with dstvnow. i can access it well on my phone and laptop, however i cannot access the site on my smart tv. the model is LED48, Series 6 (6200), purchased in 2014
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Maps_sam07
Moderator
Moderator
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Consumer Electronics

Hi Tshepie

 

Please provide us with the full model number of your TV

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TshepieN
Active Level 1
Consumer Electronics
the model number is UA48H6200KA
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Solution
Maps_sam07
Moderator
Moderator
Options
Consumer Electronics

Kindly viist the link below to update the software of your TV 

 

https://www.samsung.com/za/support/model/UA48H6200AKXXA/

 

Download the Upgrade file as well as the Guide with steps for the procedure.

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budaz
Beginner Level 2
Consumer Electronics
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kinggggf
Beginner Level 2
Consumer Electronics
Chrome.com
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