Samsung tu7000

[Mikemichael]

This week dstv app on this model tv tu7000 when i try and open it it just takes me to a white screen and on top it says google tag manager the dstv app doesnt want to open at all, reseted the tv everything does anyone have this problem?

[Mjmancane]

Same here. I just called Multichoice, they are lost too

[Mikemichael]

I did speak to samsung reps on this app and they advised me the tu7000 models have this problem 2020 models and it started this week.... so i asked the rep was there any updates this week and it felt like a bot replying, when asked the second time was there any updates this week and it replied the same message as before which was wierd...

[Mikemichael]

Here is what that part said

[TnJinv]

Much appreciated, we wait and C how quick they will attend to it

[Mikemichael]

I wanted to ask if there was a update for that tu7000 this week, because maybe that is the problem so if there was maybe we can somehow restore it to the previous version