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07-09-2019 08:30 PM in
Consumer ElectronicsI’m writing this massage and hope it reach Samsung top senior management to get their support..My Subject TV screen after 02 years working fine at my home suddenly start getting issues in it and not working properly. After contacting Samsung maintenance team they said it is motherboard damage so I accept it to replace it but after fixing it the issues remain so they said it is screen damage and need to replace it which will cost me around 3,000 dirhams!!
This is unrealistic especially there is no reason for causing the issues in my screen I’m really frustrated from this product and how it was been handled by Samsung team as it been only 02 years using it so I wish Samsung company consider my massage and fix my screen as I’m loyal customer to Samsung products..
location: Sharjah-UAE
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07-10-2019 09:44 PM in
Consumer Electronics