Original topic:

Phone locked

(Topic created on: a month ago)
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Neema1
Beginner Level 2
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Consumer Electronics

My devices was reset and now it shows a message on the screen “ this phone can’t be used without authorization “

2 Comments
Tumelo159
Active Level 9
Consumer Electronics
This is a security feature. I think there is absolutely nothing wrong with your device if it says something like that.
It just requires you to log in with the original Google account and password that was on the device before the reset. To unlock your phone, you must enter the email and password for the Google account previously associated with the device. If you've forgotten your credentials, you'll need to use Google Account Recovery to regain access to your account before you can log in and unlock the phone.🙏
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Consumer Electronics
Hi Neema1. Can you please specify what device you are using so that i can help you with steps to fix it?
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