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Beginner Level 2

Good day. Please can you advise. Cape Town south africa. My player is also stuck in a loop. Samsung shop refered me to Libtronics. They have told me they do not have a solution. Yet in USA en UK the units are being repaired. Please advise how this can be resolved. 

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Active Level 3
Hi Herman

Please provide us with the job number you received from liptronics and your contact details to escalate this further.
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