Original topic:

How do I add my TV to the SmartThings app?

(Topic created on: 11-26-2019 03:27 PM)
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Samsung_specialist
Community Manager
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Consumer Electronics

The SmartThings app allows you to connect, automate and manage all your Samsung and SmartThings-compatible appliances in a single easy-to-use app.  

 

Please note:

  • Each device needs to be connected to the same Wi-Fi network
  • All devices should be registered through a single Samsung Account 

 

1. Turn on the TV you wish to register

 

2. Open the SmartThings app. Your app will automatically detect any new or unregistered devices on the             same Wi-Fi network.

     You can also tap Add a device to look for devices.

 

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3. Tap Add now when your TV appears.

 

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4. On the Get started with your TV screen, tap NEXT or START

 

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5. Select the location of the TV and tap NEXT. It may take a few minutes to connect.

 

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6. The next step will vary depending on the model of your TV.

     On 2017 and later models, you will see a PIN on your TV. Enter your PIN onto the screen on your                           phone and tap DONE

     On 2016 models, you will see a pop up message asking you to allow the connection. Use your                               remote to select Allow

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7. You should now see a message on the app confirming that the connection is complete. Tap Done

 

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Troubleshooting

Ensure that your smartphone and your TV are both connected to the same Wi-Fi network, and signed into the same Samsung account.

 

If the TV has already been registered (under a previous owner's app for example), you will get the message 'Someone else has already registered this device'. When this pops up, tap RESET and try to register it again. 

 

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18 Comments
Aminsin
Beginner Level 2
Consumer Electronics
next
DavitH
Active Level 7
Consumer Electronics
what about older gen TVs
Samsung_specialist
Community Manager
Options
Consumer Electronics

Hi Davith, go to Smart Things app in the phone and tap menu. Select supported device and tap TV. You will find the list of models from 2017 to latest that is supported.

Anonymous
Not applicable
Consumer Electronics
hi wawo
mdnooralsm
Active Level 1
Consumer Electronics
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Aminsin
Beginner Level 2
Consumer Electronics
check update
rajsagar
Beginner Level 3
Consumer Electronics
its Osama
6205290482
Beginner Level 4
Consumer Electronics
Charvet225
Beginner Level 2
Consumer Electronics
hello