Highlighted
Community Manager

xSuiA7nv.jpeg.jpg

 

Getting the most from your #SamsungTV just got easier! Our resident Samsung TV specialist the

SamsungTVguy, wants to share some helpful tips and tricks today at 5pm!

 

If you'd would like to join this session, click on Community then Consumer Electronics at 5pm!

 

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Active Level 1
Sorry Gavin, last one.......best way to connect my sound bar to my QLED or should I connect it directly to my DSTV decoder? what would you recommend?

View solution in original post

Reply
Loading...
Highlighted
Moderator
Moderator

Hey Cat,

 

Turn off and unplug the TV for 5 minutes, and then plug it back in. In some cases, a software update can correct the problem.There is a risk, however. If the TV turns off during the software update, it could damage the TV. Rather reset it to factory settings.

View solution in original post

Reply
Loading...
49 Comments
Highlighted
Active Level 3

Hi Guys, Gavin here, the Samsung TV guy -self-proclaimed :) , hope to help you out if I can or provide some advice at 5pm. Stay safe!

Reply
Loading...
Highlighted
Beginner Level 4
I have a Samsung webcam and used to be able to connect to Skype. Is there a way to video call from my Samsung smart TV?
Reply
Loading...
Highlighted
Active Level 3

Hi JayzieJay, hope you're keeping well !

 

Unfortunately not on the TV directly, Microsoft bought the rights to Skype a few years back and then stopped all TV app support which means they discontinued the Skype app from all TVs.

 

An alternative is screen mirroring your mobile device to the TV and using your mobile and TV to webcam or video call.

(the TV will just be a larger display of your mobile screen, but then the whole family can still see it)

Reply
Loading...
Highlighted
Active Level 3

Hi all, the easiest way to update software on your TV is directly through the settings menu on your TV.

If your TV isn't connected to the internet or your connection isn't stable, you can also update using a USB stick by downloading it from our website.

Reply
Loading...
Highlighted
Active Level 1
🙌🙌
Reply
Loading...
Highlighted
Active Level 3

To connect your smart bluetooth TV remote to your TV, press and hold both buttons on either side of the Home button for about 5-8sec while standing close to the TV. You will see a pop-up at the top of the TV to confirm the connection.

Reply
Loading...
Highlighted
Active Level 3

If you're not sure your normal TV remote(infra-red) is working or if the batteries are flat. Open the camera app on your mobile device and point the remote at the camera.

If you press any button on the remote you will see a flash of light thru the camera from your remote.

If you don't see a light, then consider changing the batteries.

Reply
Loading...
Highlighted
Active Level 1
that's so cool!
Reply
Loading...
Highlighted
Active Level 4
I am not a tech savvy person by any means 🙃 but my TV was incredibly easy to set up with other devices (Playstation, DSTV)
Reply
Loading...