Original topic:

samsung galaxy a50

(Topic created on: 01-02-2021 08:13 AM)
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AltamashKhan
Active Level 6
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Samsung galaxy a50 मे background blur पूरा तरीके से नही होता और zoom करने पर photo फट जाती है । कृपया कोई उपाय बताए। 
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following methods to resolve the Camera quality issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question)along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

AltamashKhan
Active Level 6
Community Guidelines
सब आजमाया लेकिन कुछ नही हुआ।samsung galaxy a50 device में।
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