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Original topic:

samsung f62

(Topic created on: 05-23-2021 10:53 AM)
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Yogi8919
Beginner Level 5
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Please note that. earlier I am using redmi note 9 pro max in that 4+ showing in network bar and in that phone internet speed is very good. now I have purchased f62 , we don't have 4+ carrier aggregation support not have. and internet speed is slow. though this processor capability 4+ network but samsung has stop that. I request you . please give update of carrier aggregation through OTA update. samsung team .please look into matter and resolve this issue asap.
2 Comments
ANMOLANMOL
Beginner Level 4
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I'm also same request you please give update of carrier aggregation through OTA update. samsung team please look into matter and resolve this issue asap
Solution
cs-member13
Expert Level 4
Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support