official Email Id for your unsolved query

[Ehsank]

This post is from Samsung member admin

Please go through this post link and note down the official email id 

https://r2.community.samsung.com/t5/Community-Guidelines/Official-email-id-for-Samsung-Members-India...

[ResRes6]

Dear Team,
I have been following up with Samsung for over month now for Order 11357606623 & Order 1133496352. There is no action from Samsung no response to my emails. Customer support, does raise ticket to be responded on Priority but there is no update. Tickets raised so far are - 1824734, 1821056, 3765392307, 1820506, 1819805, 1805692, 1791771, 1786324, 1774977 in addition to that I have written several emails on CEO Desk, I have done thousands of call on toll free no.

I am not sure reason of Samsung not able to respond to my simple queries.

Can anyone here suggest what is alternative way to approach Samsung to get some response and solution.

[Ehsank]

go to this link and lodge ur complain to Samsung first

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...

then send email to service head

servicehead.in@samsung.com

[MrGEEK]

Hey, Thanks for writing.

Can you make a seperate post for this so that I can share with the officials?

Regards.

[Ehsank]

no, not an issue bro, its a cable

[Ehsank]

waise charger bhi girta to kuch nahi hota in most cases, haa agar pure force k saath patka jaye tabhi kuch hoga

[suryamruthgowda]

I purchased Samsung galaxy A53 ON 5TH AUGUST THERE IS defect in motherboard I am requesting customer support but they didn't fulfill my request and they are delaying to solve and telling lie thought against me this is 2 and time issue I face a problem when I buy A8+ handset which ever I buy earlier