Original topic:

my samsung m30s has motherboard issue

(Topic created on: 01-11-2021 11:46 PM)
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princeindia
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auto restart and freeze samsung logo problem .few week ago I go to samsung service center ,they says it may be a software bug .so they update new software and they charged the bill for software update , after two day i was face again same problem
.Return go to samsung service center , I was tell that problem ,they inspect my mobile and come to say ,your mobile has motherboard issue. You didn't claim any warranty on this mobile because your mobile warranty completed. I was see most of the m30s user has facing same same problem in last software update. 
It was totaly disappointed my belief 
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1997sree
Active Level 5
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I saw many users complaining about  m30s smartphone is malfunctioning (automatic restarting  many times) just after the warranty period is over.

 

And when the phone take to the service centre , they tells that the motherboard should be changed with a cost around 8k -10k.


My m30s smartphone's warranty is going to end on jan 2021...

I am anxious about my phone too..


Is Samsung ( so called reputed brand) makes a scam with m30s?

I didn't see any explanation from Samsung's side regarding the above issue. 


I think the users must react against this injustice.

 

Atleast Samsung must fix this issue with free of cost otherwise they must recall all the m30s smartphones from the customers...


princeindia
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I didn't expect from samsung , I think they used cheapest motherboard in 30s
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Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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princeindia
Active Level 1
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no use
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