my phone bluetooth not work

[venkatagopi99]

Help me friends 

[Bukai55]

What is the problem? Are the bluetooth devices not connecting ?

[venkatagopi99]

yess

[SulochanaKumariNoDMs]

Solution to your problem:

Go to: Settings-> Connections-> Bluetooth-> move toggle towards right -> then click on 'Bluetooth'

[Bukai55]

Clear bluetooth app data

[SulochanaKumariNoDMs]

Make sure the device you want to connect is in pairing mode. Click on 'Pair' under 'Bluetooth pairing request'

[SulochanaKumariNoDMs]

If you find my tips/answer/solution helpful, please do click on the three dots & accept as solution.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support