AshwaniPratap30
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04-23-2021 03:45 PM in
Community Guidelines
Hello everyone,
I am giving my honest review on the problems i faced in samsung galaxy M51, after using it
approx 6 months.
Problems/Bugs :
1. Charging/Battery issue:
while charging the estimated time shown at the screen gets disappeared after approx
30-50 mins. I
don't know whether its due to some bugs in software updates.
Also while charging, mobile battery gets too much heated, which never happened
before.After evey update from original software version, i notice some charging time changes.
Are the developers trying to delay the fast charging time?
2. Camera issue:
Single take mode, it normally provides you approx 7-9 (images and short videos). But
sometimes it
either provides only (3 short videos) or 4-5 (images and short videos). So, I have reset camera
settings in
order to get proper 7-9 (images and short videos). Which is really a headache.
Can the developers do something about it, in order to avoid resetting the setting
everytime?
3. Network/Internet issue:
Recently I have been facing some serious issue, not able to get calls and unable to
make call. I get
to know by getting a message that someone called me, so to resolve this, i have to on/off my
Airplane mode or
needs to restart my phone.
Also same for the internet, after the use of long period of time. When i reuse internet
same problem
happens, unable to connect to internet. To resolve i on/off my data connection, but even it not
works
sometimes. So, finally needs to restart my phone.
Can the developers do something about it, in order to avoid restarting device everytime?
So, I hope developers will fix these issue in upcoming updates and let me know if anyone also
feels the same
issues.
1 Comment

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04-26-2021 08:38 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
