Original topic:

Wifi not working M30s

(Topic created on: 04-07-2020 03:36 PM)
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Divimano
Active Level 3
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Community Guidelines
After software updating in M30s am facing so many issues. wifi not connecting. Phone getting heated battery drained. 😤😤😤
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DöRäEMöN
Active Level 10
Community Guidelines
use original Samsung charger
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Divimano
Active Level 3
Community Guidelines
am using original samsung charger only. after updating am having so many issues. wifi not working bluetooth hotspot everything.
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cs_member9
Active Level 7
Community Guidelines

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1. Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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