Original topic:

Whatsapp Business

(Topic created on: 06-22-2021 11:44 PM)
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HR31SH
Beginner Level 2
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My all whatsapp business media images are delete automatically on this samsung device. Please help me
3 Comments
ARJUNB
Expert Level 2
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Did you ever make a backup. If you have created a backup, then just go to your apps and whats app. Then clear cache and clear data. But remember if u have created a backup the only everything can be recovered.
After this re-login whatsapp. Thing will work as there were. It will ask u that we found backup would u.like to download it. Just say yes. Then you are done everything will be restored
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Anonymous
Not applicable
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Same Issues But ( internal storage-Android-Media-Com.whatsapp) Check Files ✔
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Samsung_Support5
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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