Using earphone but not working

[Michellchen]

• I just buy new earphones with USB -c but when I plug in it show "connected USB device isn't support "how to do to in this situation ?

[SGlover999]

change earphone if possible

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support