Original topic:

Type c headphone mic issue A50

(Topic created on: 08-21-2021 09:59 PM)
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Sadman-Farabi
Active Level 2
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I am using samsung A50(6/128) from 2019 to now 

i had never experienced a type c headphone but this month i have bought a Oneplus bullet type c heaphone , the headphone is okay with other phones but when i connect it with my A50 its working only for hearing. when someone call me its mic doesn't working. the problem is only happening with A50 not other phones. Is there any solution for that issue? 

4 Comments
Mujahideen
Active Level 5
Community Guidelines
Same with m31s calls are not being supported in c type earphones
Community Guidelines
A50 not fully supported with usb c earphones !
Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sadman-Farabi
Active Level 2
Community Guidelines
The mic chip is not attached with A50 type c port
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