Share your feedback for Samsung Members

[Samsung_specialist]

Take the survey , we want to hear your opinion on Samsung members community so far.

[syedazmatullah]

I purchased A70 device on 1st December .I found ur device slow and camera clarity is poor. Now facing a peculiar problem YouTube gets blacked out once I decline in coming what's app call.Your team in Samsung showroom told that's it's from YouTube but I tried same thing on other Old Samsung device its functioning normally even post declining call from what's app.Highly disappointed. I was using Huawei since 5 years never came across such issues.On friends recommendation first time purchased Samsung but I strongly believe now it way behind Huawei low end devices also.

[Samsung_specialist]

Hey Sir,

we are very sorry to hear the issue you faced.

is there anything we can help you with now? 

we are surely willing to make the impossible to please our customers :) 

[drfarooq]

poor battery performance i changed from note 8 to note 9 still the same.
and it gets hot like literally u can fry and egg

[Samsung_specialist]

Hello there, Battery percentage may vary according to the usage (internet, call, video playback, etc..). However, if you feel that the device battery drains quickly when no function is used, please send the device to one of the service centres to discover and fix the problem. www.samsung.com/sa/support/servicelocation/.

[safu1]

how to find out amoled display

[luciferalee]

why note 8 not included in oneui 2.0 update list ?

[misso954]

my alarm is not ringing. any help?? thx

[Samsung_specialist]

Hey, can you please share with us the whole issue and screenshots of your alarm settings.

Thank you.

[Musty268]

why after I download a new update is saying invalid in my Samsung s10 plus

[MustaphaMu]

Hello @Musty268, restart your device and redownload the update. See if that fixes the problem.