- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2020 06:28 PM (Last edited 06-19-2020 06:36 PM ) in
Community Guidelines- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2020 11:13 PM in
Community Guidelines- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2020 05:38 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve this issue we would like to inform you that kindly switch off Handset for 5 minutes to cool down and recheck if its working fine.
And Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temp. goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally (This is implemented in all Smartphone models from year 2019 )
If the issue still persists, kindly visit the nearest Samsung service center, Please be assured your issue will be resolved soon.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-03-2021 12:15 AM in
Community Guidelinesi purchased new note 10 plus. when i charged from 0% to 100% it takes lot more time. but if i charge it from 40% to above. it charges very fast
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2021 10:54 AM in
Community Guidelines