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08-20-2022 02:03 PM in
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08-24-2022 09:50 AM in
Community GuidelinesPlease help
Samsung is destroying their phones with android 12 update.
Samsung Galaxy A71 after using for exactly 2.5 years, suddenly it has got Discoloration. Black does not look black. I have tried everything. Colours look pale yellow tinted, pinkish, flickering.
Phone is auto restarting after 10 minutes of use.
Some users went to the service centre and got the display replaced, but the same problem persists, which points out that this is a software issue
Help

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08-30-2022 03:51 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
