Original topic:

S21 Fe 888

(Topic created on: 06-24-2024 01:10 PM)
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VK0307
Active Level 5
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After the update 6.1 battery charging is very slow.
7 Comments
Aditya_Raj108
Expert Level 5
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Try Switching off then charge it full.
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VK0307
Active Level 5
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Its everyday issue
goodthings
Expert Level 5
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Kindly reset factory data with backup then try to it's again also charge your's device in cool atmosphere also during charging turn off internet. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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VK0307
Active Level 5
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Ooh ok
Arya111
Expert Level 1
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Wait for next update.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Community Guidelines
Watch this video specifically created to enhance battery life of Samsung phones ...


https://youtu.be/DXM7pdW5a-w?si=4ViI0DhjN4qmVjWG


Wait for 2 or 3 weeks post the making these changes in the video ...for the phone to study the usage patterns and enhance battery life ..


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