There could be several reasons why your Samsung Galaxy A33 phone is draining its battery instead of charging when connected to Android Auto. Here are some steps you can take to try and resolve the issue:
1. Check your USB cable: Make sure you're using a high-quality USB cable to connect your phone to the car's USB port. A faulty or low-quality cable can prevent the phone from charging and cause battery drain.
2. Check your car's USB port: Some car USB ports don't provide enough power to charge the phone while running Android Auto. Try connecting your phone to a different USB port or try a different car if possible.
3. Turn off unused features: Android Auto uses several features on your phone that can drain battery quickly. Try turning off features such as Bluetooth, Wi-Fi, GPS, and other background processes while running Android Auto.
4. Close unnecessary apps: Close all the apps running in the background while using Android Auto as they can consume power and slow down your device.
5. Check for software updates: Make sure both Android Auto and your phone's operating system are up to date. Software updates can fix bugs and optimize battery usage.
6. Check battery usage statistics: You can check which apps are consuming more battery by going to Settings > Battery > Battery usage. If you see any apps that are consuming a lot of battery, try closing them or uninstalling them.
If none of these steps work, you may need to contact Samsung support or your car's manufacturer for further assistance
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Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).
Please follow the below steps: 1. Swipe down on the home screen to open the notification panel. 2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
