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03-31-2021 09:52 AM in
Community Guidelines- Mark as New
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03-31-2021 10:46 AM in
Community GuidelinesLet us know what you think! We want to hear back from Members...
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03-31-2021 07:32 PM in
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04-01-2021 05:45 PM in
Community GuidelinesHi,
Let's see if we can help with that.
First thing, please put the device in Safe Modeand follow these steps:
- Restart your device
- When it shows Samsung logo, you have to press and hold the volume down key till you reach Safe Mode
- You can try to observe the device for two or three hours
If the device is working fine in the safe mode, it means that this issue caused by some Third party apps you already installed on your device in the normal mode. Kindly check your Third party apps. and remove them one by one until resolving the issue.