Original topic:

Difference between Suggestion and Solution!

(Topic created on: 01-23-2025 08:18 PM)
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RĀJ
Expert Level 5
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Samsung members is of fantastic forum where all kinds of things are happening.... One interesting thing is that someExpert members and others suggest the new members to post their posts in Galaxy gallery section... or something else like software update schedule guess and then ask them to accept it as a solution....

Somecopy - paste expert members have earned thousands of solutions in this way... I really wonder whether merely suggesting something trivial like this intitles to be called as a solution or not. A solution in my opinion is a valid response given by a member where it solves any technical query of the posting person and he then accepts it as a solution, so as to help others get the similar answer.

Community moderators kindly look into this matter. Frame some concrete policy about the "Solutions" and kindly Solve the matter. It has become a menace now 😊 

Thanks!

P.S. Is there any secret scheme about getting as many solutions as possible in your pocket and getting awarded a flagship phone like S25 Ultra... Or even a charging cable?😁😁
12 Comments
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate your ongoing support and trust in Samsung. We are continuously working to make our products better and more efficient, and it is our best endeavor to provide an invincible experience at Samsung.

Your feedback is invaluable to us, and we are committed to ensuring that your experience with our products exceeds your expectations. If you have any questions or suggestions, please feel free to reach out.

We appricate your suggestions and we are dedicated to improving our products and providing you with the best experience.

Your feedback is crucial to us. Please reach out with any questions or suggestions.

Warm Regards,
Samsung Customer Support

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RĀJ
Expert Level 5
Community Guidelines
😴
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RĀJ
Expert Level 5
Community Guidelines
What is the topic and what is your reply? 🙃🙃

Are you really a moderator, or just a chatbot?
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