Hi m using Samsung Galaxy Note 9 now I would like to upgrade my phone.i attached my phone with laptop 4 data saving.i go to phone storage through laptop and cut data from phone and paste in laptop suddenly laptop shut down when I on my laptop again i saw no data show in gallery and ny files i checked in laptop all folders empty.My Samsung cloud auto sync and backup option when I open Samsung cloud auto back up but its blank for restore can I get 15 sep 2023 backup its complete backup.still I do not restore factory setting device bcoz my phone. Shows my original storage 240/512.m to much up set plz plz help me
