Original topic:

Chrome searching issues

(Topic created on: 01-30-2021 04:28 PM)
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Girijasugunan
Active Level 1
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Community Guidelines
Doss anyone having a issue with Google Chrome in Galaxy M11.? 
It got stucked for sometime which opens and the screen became fully blank. 
Please find out a solution...!
4 Comments
Ehsank
Expert Level 5
Community Guidelines
long press on chrome icon>app info>storage >clear cache >restart your device then try and observe
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Girijasugunan
Active Level 1
Community Guidelines
By doing this, all the cookies and the vital searches will be erased.
So any other way to resolve the problem.
what's the reason for this?
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Samsung_Support1
Moderator
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Mahbu
Active Level 3
Community Guidelines
all show chrome
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