5G Not working in S22 Ultra (EU Version)

[Rikashiki]

5G is not working in my Samsung S22 Ultra mobile purchased at February 22 2022 at Europe

Currently im living in India but here 5G network is not working im Current up to date version 

Update information

One UI version: 5.1

Current version: S908BXXU4CWCG / S908B0XM4CWCH/

S9O8IXXU4CWCH

Security patch level: 1 April 2023

Please look into this Samsung Support

[Thesushant]

Check for the 5G bands enabled in your device ( Europe make ) works with network operators in India ..

[Rikashiki]

Can you tell me how to check
I purchased at europe but im Currently in India

[Pandu72638]

Your device can support Airtel and jio 5g in India

[Rikashiki]

Yes it should
But for me not working and i updated software also dont know why

[Pandu72638]

If you're using jio sim first you have to register in jio website for 5g network then only you can use 5g.

[Pandu72638]

For Airtel you have registered through Airtel thanks app

[Rikashiki]

Yes i tried every thing and i checked with same sim with other 5g phone and it worked on other device and again i tried my s22 ultra in same location im unable to access

[Rikashiki]

I think some bands are not updated in my mobiles that would be rectified by samsung support people but they didnt even check i tried many time

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support