Original topic:

5G Not working in S22 Ultra (EU Version)

(Topic created on: 05-03-2023 09:02 PM)
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Rikashiki
Active Level 3
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5G is not working in my Samsung S22 Ultra mobile purchased at February 22 2022 at Europe
Currently im living in India but here 5G network is not working im Current up to date version 

Update information
One UI version: 5.1
Current version: S908BXXU4CWCG / S908B0XM4CWCH/
S9O8IXXU4CWCH
Security patch level: 1 April 2023

Please look into this Samsung Support
17 Comments
Thesushant
Active Level 5
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Check for the 5G bands enabled in your device ( Europe make ) works with network operators in India ..
Rikashiki
Active Level 3
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Can you tell me how to check
I purchased at europe but im Currently in India
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Community Guidelines
Your device can support Airtel and jio 5g in India
Rikashiki
Active Level 3
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Yes it should
But for me not working and i updated software also dont know why
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If you're using jio sim first you have to register in jio website for 5g network then only you can use 5g.
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For Airtel you have registered through Airtel thanks app
Rikashiki
Active Level 3
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Yes i tried every thing and i checked with same sim with other 5g phone and it worked on other device and again i tried my s22 ultra in same location im unable to access
Rikashiki
Active Level 3
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I think some bands are not updated in my mobiles that would be rectified by samsung support people but they didnt even check i tried many time
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cs-member11
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support