Original topic:

samsung a70

(Topic created on: 09-13-2020 07:13 AM)
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chardski08
Active Level 1
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Bixby
Im using a samsung a70 and when its been updated my wifi is too poor sometimes very hard to connect help me please
3 Comments
samsungksa1
Moderator
Moderator
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Bixby

Thank you for contacting Samsung KSA 

make sure that your device is on the last update 

to connect to your WIFI  ensure that your device and the WIFI within the maximum range and also make sure that there's no obstacles or you check with the service provider as it may the problem not from the device itself or you can also reset the network setting from the device settings-general management-reset-reset the network settings

make sure that flight mode is turned off

check bixby routine

make sure dear that you are in place where there's a strong signal

and your device doesn't block the device antenna

if you still face the same problem kindly check with the service provider 

and check the network coverage

try to restart your device in the safe mode

We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!

chardski08
Active Level 1
Bixby
thanks for the advice i will do it all
chardski08
Active Level 1
Bixby
dear samsung ksa is there a filipino that i can talk to my problem if this thing happens again
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