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Original topic:

Note 8 firmware

(Topic created on: 02-20-2021 06:18 PM)
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Shoko
Beginner Level 2
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Bixby
My Bixby app says my note 8 needs a firmware update to android 9 to work properly, when I check updates on my phone it says latest updates are already installed on my phone. How can Samsung update applications and not the firmware on the gadget? This doesn't make sense to me. 

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Maps_sam07
Moderator
Moderator
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Bixby

Hi Shoko 

 

Kindly note that your device may need to booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/


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Solution
Maps_sam07
Moderator
Moderator
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Bixby

Hi Shoko 

 

Kindly note that your device may need to booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/


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Brandons
Beginner Level 2
Bixby
I can't upload my Samsung a31 firmware update.
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Brandons
Beginner Level 2
Bixby
any assist me please
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