cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Bixby..

(Topic created on: 04-14-2020 08:37 AM)
289 Views
QurM
Active Level 3
Options
Bixby
Could not open my Google drive 🙄 pictures...

image


image


image

Please help!!!

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Bixby

Hi Weyo

 

Please Clear cache of your Bixby app and perform a soft reset 

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>>Bixby>> Storage>> Clear Cache.

 

Then press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

0 Likes
1 Comment
Solution
Maps_sam07
Moderator
Moderator
Options
Bixby

Hi Weyo

 

Please Clear cache of your Bixby app and perform a soft reset 

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>>Bixby>> Storage>> Clear Cache.

 

Then press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

0 Likes