Original topic:

network

(Topic created on: 09-27-2020 11:54 PM)
106 Views
222raju
Beginner Level 2
Options
Bengaluru
My mobile is low signal to network slow you can solve the problems


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3 Comments
Ehsank
Expert Level 5
Bengaluru
regarding this you can only do is
go to settings >general Management >reset>reset network
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AMPK
Expert Level 3
Bengaluru
Generally Samsung Antenna is weak.
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cs-member13
Expert Level 4
Bengaluru

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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