Original topic:

Mobile S9 not replaced by service center as it was found defective after 2 day

(Topic created on: 01-17-2019 05:41 PM)
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Srkt
Active Level 1
Options
Bengaluru
Just purchased S9 from Bhubaneswar ( as my favourite color mobile was available there) and next day my flight was to Bangalore where I'm living. When started operating the mobile I found the touch is not properly working when pulling the screen down. Reached to service centre they told that was a defective product and it can be replaced by the same dealer it was purchased. Called customer care got the same answer. Again talked to the dealer where I purchased. As per his suggestion send the mobile through courier which cost was Rs. 3000 to send the courier. Again i have to pay Rs.3000 for receiving the product.  Also the dealer saying that that colour may not be available after replacement. 
4 Comments
sat457
Active Level 1
Bengaluru
all the best
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alokkumar78
Active Level 6
Bengaluru
Thanks for sharing the information
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anishkumar79
Active Level 5
Bengaluru
nice
0 Likes
SANKARSAN
Active Level 1
Bengaluru
thanks for the post
0 Likes