Beginner Level 3
Please help me what to do, my Samsung A10 automatically restarts. It all started when I installed the lastest software update. Sorry for the wrong category post since I can't read or understand Arabic language.  Thank you! 
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Expert Level 2
Go to to Device Care - Advanced - turn off auto restart optionScreenshot_20201028-111035_Device care_18814.jpgScreenshot_20201028-110926_Device care_18812.jpg
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I already tried that and its still automatically restarts. Anyways, thank you!
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If the issue still exists, can you click the first option (app issue history) to see if there is an app makes you phone restart ?
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Moderator
Moderator

Thank you for contacting Samsung KSA 

make sure that your device is on the last update 

avoid downloading unknown apps from unknown sources as it may be the reason for auto-restart

make sure to disable auto-restart from :

Settings - Device care - 3 dots on top of the screen - Advanced settings - disable Auto Restart.

if your device support Bixby Routine kindly check if there are any routines have been set 

try to restart your device in the safe mode and check as safe mode is useful step to stop all third party apps

and if you still face the same issue you can visit the nearest service center in order to check 

the link of the service centers :

https://www.samsung.com/sa_en/offer/service-centers/

Hope you and your family staying healthy and safe!

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