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شكرا لمساعدتكمك

(أُنشأ الموضوع في: 10-24-2021 05:15 PM)
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5 التعليقات
Caesar_2020
Expert Level 2
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👍👍👍👍
Amira-elnagar
Moderator
Moderator
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مساء الخير يا فندم مع حضرتك اميرة من سامسونج مصر

بنشكرك جدا على التواصل معنا

نستاذنك لو عند حضرتك اي سؤال ممكن توضحة للتمكن من مساعدة حضرتك

واحنا تحت أمرك فى أى وقت وفى خدمتك دايما 

شكرا  لحضرتك ولوقتك

 

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maometto
Active Level 2
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After the upgrade to android 11 in Galaxy A 20 ,

 i cannot find the icon of wifi direct while trying to share a picture from the gallery.. do you know how to share pictures via wifi direct in Android 11 ?

And after upgrade I can't find the icon record call 😔

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Samah-Ahmed
Moderator
Moderator
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Hello. I’m Samah , Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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maometto
Active Level 2
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ممكن حد يساعدني
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