Original topic:

secure folder

(Topic created on: 01-09-2021 07:35 PM)
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farmanbasha
Active Level 1
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سامسونج Health
I have UPDATED my mobile sumsung galaxy m31s one UI 2.5 update but why I have not get the secure folder yet?
Please sumsung Please help me

1 Solution


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Solution
Miatham
Expert Level 5
سامسونج Health
Samsung provided Secure Folder feature to your device in other regions such as India, however, for some reasons they didn't provide Middle East's firmware with this aforementioned feature. Therefore, you need to go into Samsung Members app - get help- ask questions, and then sent a message to Samsung to include this feature to your device with the next update

Screenshot_20210109-201623_Samsung Members_10013.jpg

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10 Comments
سامسونج Health
Your device is from the middle class and there is no security folder.
Miatham
Expert Level 5
سامسونج Health
أصبح مدعوم مع تحديث الواجهة 2.5 بس ما وضعوا الخاصية في سوفتوير الشرق الأوسط
farmanbasha
Active Level 1
سامسونج Health
أظن ذلك أيضا
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سامسونج Health
هل يدعم جميع الفئات المتوسطه!!
بعد تحديث الواجهه 2.5

من المفترض اساسا جميع جوالات سامسونج تكون فيها المجلد الامن بغض النظر عن فلاقشيب او متوسط او عادي

اذا يعم الجميع ممتاز ومعلومه جيده 👍
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Miatham
Expert Level 5
سامسونج Health
أجهزة
M31s & M51

أصبحت تأتي برام 6 و 8 لهذا سامسونغ قررت توفر بعض الخدمات من الملف الآمن في تحديث 2.5

بقية الأجهزة اللي برام 3 وأقل ما تتحمل هكذا إضافات
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farmanbasha
Active Level 1
سامسونج Health
😭😭 how you are telling middle class mobile? this mobile made in Vietnam
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Solution
Miatham
Expert Level 5
سامسونج Health
Samsung provided Secure Folder feature to your device in other regions such as India, however, for some reasons they didn't provide Middle East's firmware with this aforementioned feature. Therefore, you need to go into Samsung Members app - get help- ask questions, and then sent a message to Samsung to include this feature to your device with the next update

Screenshot_20210109-201623_Samsung Members_10013.jpg

farmanbasha
Active Level 1
سامسونج Health
miatham@ thank you very much for supporting I go to now I am asking costing customer care
Miatham
Expert Level 5
سامسونج Health
You're welcome 😊🌷