update problem

[fhjkjc]

January 23 over but not come Android 10 on my noye 9. i need a suggestion. location Iraq. help me plz

[HaiderAlhamad]

سويلي سكرين لهاي الصفحة يمكن تطلع نفس مشكلتي

[Samsung_Expert]

Hello good day 

kindly provide us with the IMEI number for your device please as you can find it when you go to settings > about phone 

[fhjkjc]

current version

[Samsung_Expert]

we need you to send us the IMEI number please as you can find it listed after you go to settings > about phone  

[fhjkjc]

ok

[Samsung_Expert · Accepted solution]

Kindly be informed that we are working on updating all the devices applicable for receiving the Android 10 update and shortly all devices will be updated according to the schedule as once the update is released for your device you will receive a notification message to update it