Original topic:

samsung reject to repair my phone under warrenty

(Topic created on: 10-15-2017 01:56 PM)
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RH1
Beginner Level 2
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جالاكسى S
smasung khobar KSA rejected to repair my phone S7 edge claiming that water is inside the mobile.
1 it is supooaed to be water resistant
2 no water was subjected to the phone
3 very bad atitude and no respect and service center
4 they are tring to avoid screen chane
5 the screen had pink color line before it failed totally
6 the phone was 3 month old max and still inder warranty.


i use samsung since 6 years the first time i need support or repair and it is the worst
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4 Comments
EgyPharaoh72
Active Level 1
جالاكسى S
my s7edge had the pink line, I went to axiom telecom and the replaced the screen, whole front side (glass, home button and speaker grill) and also the side frame under warranty
Dan3
Beginner Level 2
جالاكسى S
how much did it cost?
EgyPharaoh72
Active Level 1
جالاكسى S
free
atef1
Active Level 2
جالاكسى S
contact Samsung care and told them every thing and data copy of receipt

they will help you