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Beginner Level 2
I've just recieved my s20 plus and despite of  being  a great phone it's  battery  is draining  very fast i didn't  get more than 4 and half h of sot for the first 2 charging  cycles any suggestions

15 التعليقات
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Active Level 1
انت فتح وضع ال120 هيرتز اقفلو و هتلاقي البطارية اكبر
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Beginner Level 2
قافله من اول يوم
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Active Level 1
try turning down the quality and start using 60hz
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Beginner Level 2
thanks for your reply,but it's disappointing to accept such compermise as it's one of the feature i bought the phone for,any way I'll try and check if it's the actual problem
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Expert Level 5
انت جبته منين؟ واستلمته امتي
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Beginner Level 2
Samsung stores
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Moderator
Moderator

Hello. I’m Amira, Samsung Moderator

First of all, I feel sorry to hear that you have experienced the anomaly

we thank you for asking your question

 Based on your inquiry regarding to the issue 

Check the Display Brightness

Check if the device spends a lot of time in an area where the phone shows only a weak signal strength (less than two bars)

Exit Active Applications

Check Battery / Power key

Check battery usage with their devices. Go to Settings>about phone>Battery usage to find out all usage

Apply “Power Saving Mode”

Perform Factory Data Reset

Thanks

 

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Beginner Level 2
thanks for your reply working on 60hz mode , made the battery life alot better.
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Expert Level 5
ممكن اعرف انهي فرع
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